7.1. Sefton Carers Centre is committed to providing person-centred, quality services to carers in Sefton. To do this it is sometimes necessary to share your information with other agencies. For example, Sefton Carers Centre completes Carers Assessments on behalf of Sefton Council and so shares these and any resulting Support Plan with Sefton Council.

7.2. For the purposes of supporting any financial payments, your details will be shared with Post Office Limited. These details will only be used to support the administration of any financial payments to you and will be securely destroyed on completion of this process.

7.3. Magic Notes by Beam may be used to process carer discussions and record meeting discussions by transcribing and summarising of personal data discussed. When using Magic Notes, carers will be told at the outset of a call if it is being recorded using Magic Notes and all meeting attendees will be told at the outset of a meeting if Magic Notes is being used. If anyone objects to the use of Magic Notes at the start of a call or meeting, then it will not be used.  ‘Beam’ act as the Data Processor for the use of Magic Notes and Sefton Carers Centre are the Data Controller.

7.4. An automated facility on Sefton Carers Centre phone and website services provided by ‘Beam’ is used to gather information to enable carers to register and offer Direct Payment clients the facility to update information via an automated process. ‘Beam’ are the Data Processor for this service, Sefton Carers Centre are the Data Controller.

7.5. In relation to Direct Payment and Personal Health Budget Clients, we may share your information with HMRC, DWP, your pension provider and regulator. We may also share your information with Prepaid Financial Services (PFS) to support creation of your pre-paid card, as well as Iris our payroll software tool through an online secure portal. Sefton Carers Centre hold Data Sharing Agreements with both these organisations.

7.6. Information sharing will only be done where the Law permits, it will be done in compliance with the Law and the Information Commissioner’s statutory guidance on data-sharing:

• • 7.6.1. In the course of general business, we may share your data with third parties as data processors to help us deliver good services. For example, mailing, email, survey, and/or print fulfilment organisations (to enable us to communicate with you efficiently); Sefton Carers Centre is compliant with information standard DCB3058, National Data Opt-Out. Examples of organisations that sub process data via Post Office Limited include Fujitsu, Ingenico, Zunoma, Amazon Web Services.
  • 7.6.2. Providers of business services such as auditors, consultants, solicitors and/or insurers (to enable us to run Sefton Carers Centre efficiently);
  • 7.6.3. Providers of records management services such as secure disposal suppliers, and IT storage providers (to enable us to secure data efficiently);
  • 7.6.4. Providers of IT systems or services (to enable us to run Sefton Carers Centre efficiently).

7.7. In certain very rare and limited circumstances data protection legislation permits us to share your personal data without your knowledge. This is principally where the information is needed for:

• The prevention of detection of a crime.
• The apprehension or prosecution of offenders.

7.8. Sefton Carers Centre will still refuse to release personal information if it feels the request is not compliant with the requirements of data protection legislation, in particular, if it feels the request is not fair or lawful.